Mission statement
At Locs N What Knot, our primary mission is to make women feel beautiful by providing a one of a kind service, in addition to educating them about proper hair care. WOC consistently create culture trends and are repeatedly taken advantage of and stolen from. Locs N What Knot recognizes the gap and fights hard to empower, encourage and uplift women , WOC in particular.
We are dedicated to providing a top tier service, including a community of sisterhood unlike any other. It is my immense pleasure to share this space with you. See you soon!
PLEASE READ OUR POLICIES
Thank you for booking with Locs n What Knot! Please take a moment to review our policies. These guidelines are strictly enforced for my protection and your own.
DEPOSITS
A $30 deposit is required to secure all appointments. Services totaling $300+ require a $50 deposit. This does go towards your service. NO DEPOSIT, NO APPOINTMENT.
APPOINTMENT LOCATION
Exact location for appointment is provided in confirmation email. An estimate of the area is provided on the home site.
RESCHEDULE
Clients are able to reschedule an appointment ONE time within the same week of original appointment without having to pay a second deposit. If you need to reschedule more than a week from your original appointment date you WILL be charged another $25 deposit.
CHILDREN/GUESTS
Services for children 4 and up only. Parents not allowed to stay for children’s appointments. No extra guests or kids allowed unless being serviced as well.
NO SHOW/LATE FEE
A 15 minute grace period is provided. After 25 minutes, it is to the stylist discretion to cancel or charge a $20 late fee.
REFERRAL PROGRAM
Make a referral get $10 off next service after their deposit is confirmed. Drop their name in the notes when booking!
HOUSE CALLS
If you have booked a house call, I ask all clients to send location up to 48 HRS prior to appointment. Failure to do so will result in appointment cancellation.
SQUEEZE INS
“Squeeze ins” are considered VIP and will be charged an extra $50.
NO SMOKING
No smoking allowed during services. Strictly enforced. This includes vaping and THC pens.
CANCELLATIONS/REFUNDS
Strict NO REFUND policy. Refer to the Rescheduling policy if cancellation of original appointment is needed. Reimbursement in the form of a free appointment is provided is provided if client is unsatisfied with their hair
VIP SERVICES
VIP Services include house calls, "squeeze ins", and when booking before and after business hours. To book a VIP appointment , text or call the number below.
FINAL PAYMENT
Final payments will be taken in cash. Mobile options available are ZELLE CASH APP or APPLE PAY.